At Travel Vibes LLC, we strive to provide our customers with exceptional service and unforgettable travel experiences. We understand that circumstances may arise that require you to cancel or modify your travel plans, and we aim to make the refund process as smooth and transparent as possible. Please review the following refund policy to understand your rights and options:

1. Booking Cancellations
   If you need to cancel your booking for any reason, please notify us as soon as possible to initiate the cancellation process. Depending on the type of booking and the timing of your cancellation, different refund policies may apply:
   
   • Flexible Bookings: Some of our travel packages offer flexible cancellation policies, allowing you to cancel or modify your booking within a certain timeframe without incurring penalties. Please refer to the specific terms and conditions of your booking for details.
   • Non-Refundable Bookings: Certain bookings, such as discounted or promotional offers, may be non-refundable or subject to cancellation fees. In such cases, refunds may not be available or may be limited based on the terms of the booking.
     
     
2. Flight Tickets
   Please note that flight tickets purchased through our website may be subject to the refund policies of the airline(s) involved. In many cases, airline tickets are non-refundable, and cancellation or changes may result in penalties or the loss of the ticket value. We recommend reviewing the terms and conditions of your airline ticket carefully before making a purchase.
   
   
3. Refund Eligibility
   To be eligible for a refund, your booking must meet the following criteria:
   
   • The cancellation request must be submitted in accordance with the terms and conditions of your booking.
   • The booking must be eligible for a refund based on the applicable refund policy.
   • Any applicable cancellation fees or penalties must be paid in full.
     
     
4. Refund Process
   Once your cancellation request is received and processed, we will initiate the refund to the original method of payment used for the booking. Please note the following processing times and fees:
   
   • Credit Card Refunds: Refunds to credit cards may take up to 5 business days to appear on your statement, depending on your bank or credit card issuer’s processing times.
   • Bank Deposit Refunds: Refunds via bank deposit may take 3 to 4 business days to be processed and credited to your account.
   • Bank Transaction Fees: Please note that bank transaction fees may apply during the refund transfer process, and these fees will be deducted from the refunded amount.
     
     
5. Contact Us
   If you have any questions or concerns about our refund policy or need assistance with cancelling your booking, please contact us at hello@travelvibes.asia. Our dedicated customer service team is here to help you every step of the way.
   
   
6. Changes to This Policy
   We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
   
   

   Last Updated: 01/06/2024